AM's latest industry special digital report, Running A Modern Dealership, has now been published. Industry experts, prominent suppliers and franchised dealers have shared their insights into the major aspects required in running a modern dealership, including used car retailing, EV sales, finance and insurance, omnichannel customer experience and aftersales efficiency.
Stellantis is reorganising its Distrigo parts network across Europe and the UK and will now distribute parts across the full breadth of the group’s brands.
Breakdown service the AA has introduced a fleet of twelve electric vehicles (EVs) to its existing fleet, including three vans equipped with mobile charging capabilities to rescue EV drivers in a muddle.
Fix Auto UK has expanded its business into Wales with the appointment of Fix Auto Swansea West.
The RAC now offers a new mobile mechanics service for 20 of Britain’s biggest towns and cities so motorists can get their cars serviced or repaired at home or work.
A former Halfords worker has been found guilty of issuing 26 fraudulent MOT tests by Birmingham Crown Court.
Pembroke Motor Services (PMS) master technician Lewis Thomas is to compete in a European competition for Nissan after winning the UK round.
Christian Mark, chief executive and co-founder at Tjekvik, believes dealers should be extending their sales training to aftersales teams for enhanced revenue potential.
Research by The Institute of the Motor Industry (IMI) has revealed significant gaps across the UK for qualified technicians to work on electric vehicles.
Vincent St Claire, MD of Fleet Assist discusses how EVs are changing the SMR landscape for garages.
Average overhead absorption has fallen to 55.5% in the UK, according to new data from REALtime Communications.
The IMI has warned of a 106,000 shortfall in technicians in the UK that need to be advanced driver assistance systems (ADAS) certified by 2030.
Tyres have topped the most common failure item for MOTs in the UK, according to an analysis of over 38 million cases.
The Motor Ombudsman has expanded its code of practice for service and repair to cover mobile mechanics, tyre fitters and smart repairers.
Automotive aftermarket trade show Automechanika Birmingham 2023 is at the NEC between June 6 and 8 for car dealers, motor factors, garage owners and technicians.
The IMI has said it “cannot support the transition to a 4.1.1 schedule for MoT" in a detailed response to the DfT’s consultation on the matter.
Potentially dangerous defects are being missed by garages, according to analysis of the DVSA’s MOT Compliance Survey 2021-2022.
Vertu Motors is rolling out new digital self-service technology for new check-in and check-out solutions across its aftersales departments throughout its network.
Castrol has launched a new reward scheme app for workshops so they can redeem prizes each time they purchase qualifying products.
A syndicate of workers at independent garage GPG Montrose Garage are celebrating a million pound win on the lottery.
Online automotive marketplace giant eBay has relaunched its Certified Recycled parts business, which has seen a 10% year-on-year increase in sales.
New EU vehicle regulations could make battery state of health monitoring standard for all new electric vehicles, according to OZEV.
The volume of consumer disputes related to electric vehicles (EVs) being handled by The Motor Ombudsman has almost tripled. Customer service and a consumer’s experience at the point of buying were the largest single concern.
Vertu Motors has invested £375,000 to create a new Parts Plus aftermarket business for its Bristol Street Motors operation in Croydon.
Aftermarket EV converter Electrogenic is partnering with Babcock International in a pilot scheme to covert in-service military Land Rovers for the UK's Ministry of Defence.
