Dealer AI Week
Dealer AI Week is a high-impact, content-driven initiative designed to demystify AI and showcase its real-world applications in motor retail. Through a curated mix of thought leadership, expert insights, and actionable guidance, the week aims to equip dealership professionals with the clarity and confidence to embrace AI solutions.
This themed week is designed to showcase how AI solutions can transform dealership operations—driving efficiency, enhancing decision-making, and unlocking new opportunities for growth.
The week's agenda:
Day 1 – Understanding AI
Kick-starting the week by addressing knowledge gaps—highlighting findings from a 2024 AM survey where one-third of respondents admitted to uncertainty around AI’s role in their business.
Day 2 – Where AI Delivers Impact
Exploring key operational areas—from customer interactions to backend automation—where AI is already driving measurable value.
Plus, our AI webinar
Day 3 – Unlocking Efficiency
Demonstrating how AI technologies streamline processes, reduce overheads, and boost productivity.
Day 4 – Empowering the Workforce
Focusing on training, reskilling, and boosting staff confidence in working alongside AI tools.
Day 5 – The Long View: Lasting Benefits & ROI
A strategic look at AI’s evolving role in motor retail and the long-term gains for early adopters.

All articles
5 minutes with
You’re planning your next State of the Nation survey - what insights do you expect it to uncover?
10 Minutes With...Bill Fennell, chief ombudsman at The Motor Ombudsman
AM interviews Bill Fennell, head of The Motor Ombudsman, who discusses the heighted regulatory scrutiny, the watchdog's plan to introduce artificial intelligence to manage an ever-increasing case load and the ombudsman's role in the adoption of EV technology.
Executive View: AI. Surely it will do better next time?
A dabble with an online artificial intelligence platform proves a dispiriting experience for AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.

