Dealer AI Week

Having the right partnerships will go a long way to ensure good outcomes for any car dealership. Alex Wright reports

AM interviews Bill Fennell, head of The Motor Ombudsman, who discusses the heighted regulatory scrutiny, the watchdog's plan to introduce artificial intelligence to manage an ever-increasing case load and the ombudsman's role in the adoption of EV technology.

Effective motor retail leaders must be skilled implementers of strategy, says Dr William Holden, chairman of Sewells, in his latest installment of an exclusive series with AM-online,

Automotive retail leaders should follow these eight principles to get the highest performance out of their teams, leadership expert Dr William Holden of Sewells writes for AM-online

How can you build and sustain high performing teams in your car dealership? Leadership expert Dr WIlliam Holden shares his advice on AM-online

The 2023 AM Awards judges selected AutoBuzz as the winner of Best New Product or Service due to its novel approach to solving an issue with post-order communication

In 2023 CitNOW secured the reader-voted Supplier of the Year trophy for the fourth consecutive year at the AM Awards

Darren Mornin, Next Gear Capital managing director, discusses stock funding and how the business is working with retailers to expand their businesses

Ten incredible tips on leading motor retail teams to consistently excellent customer experiences from AM's team leadership expert Dr William Holden at Sewells

Sewells chairman Dr William Holden writes for AM-online exclusively, giving thoughtful advice for automotive retail leaders who want to manage people and performance to optimum levels.

In this latest '5 minutes with' interview, Keyloop's chief alliances officer Megan Harvey talks with AM contributor Tom Seymour about the new way it is working with suppliers and dealerships as part of its new 'partner ecosystem'. This comes after fears were raised by some industry figures that higher costs for partners would be passed on ultimately to the car dealers in those partners' client base.

Armed with the right motor finance solutions, dealers are well placed to help buyers into their next used car despite the storm of high vehicle prices, rising interest rates and squeezed budgets.

Ohme mobility director Peter McDonalds discussed the value of connected home charge points to mitigate against electric vehicle (EV) charging costs and demands on the National Grid in AM's latest '5 Minutes With...' automotive supplier interviews.

As consumers are coming under increasing financial strain from soaring inflation and the cost-of-living crisis, so car dealerships are stepping up to help them through these challenging times.

With costs soaring, a constricted new car market and a used car market under pressure, the concern that routine vehicle servicing, maintenance and repairs (SMR) could be delayed, or cheaper alternatives sought by cash-strapped customers, is all too real.

In AM's latest '10 Minutes With...' supplier interview Aston Barclay chairman Greg McLeod talks to AM about the automotive remarketing business's growth since acquisition in 2017 and what will come next.

As car retailers across the UK look to combat soaring energy prices with the installation of renewable solutions, AM interviewed Journey Energy Solutions managing director Darren Riva.

A decade after its launch into the UK car retail sector, carwow co-founder and chief executive James Hind has reflected on the road that led to an "exciting new growth phase".

The addition to AM’s ‘5 minutes with…’ features series sees editor Tim Rose sit down with Association of Fleet Professionals (AFP) chair Paul Hollick to discuss its new dealer standard and what it might mean for car retailers.

An Institute of the Motor Industry (IMI) report aiming to be the catalyst of a shift to greater diversity, inclusion and equity in automotive has revealed that gender remains the source of the sector’s most significant representation imbalance.

Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.

Automotive Management (AM) explores how to overcome the workshop inefficiencies that are losing car dealerships thousands, perhaps millions, of pounds every year.

In the latest of AM's '10 minutes with...' supplier insight interviews, drivvn chief executive Peter Brown discusses online car sales, the ominchannel customer journey and the influence of the agency retail model.

The future of franchised retailers’ motor finance FCA ruling on discretionary commissions has lead to greater transparency, but few dealers are reporting any noticeable variation to income as a result.

With December’s publication of the Financial Conduct Authority’s (FCA) second consultation on its new all-encompassing Consumer Duty protocols and the automotive retail sector now subject to commission disclosure regulations, motor finance has once again been reassessing how it operates.