Despite planning to make some big changes to the business, new Sandicliffe MD Richard Hobbs managed a smooth transition from outgoing boss Reg Tutt.
Shaun Foweather believes his group’s training academy will help it to £1bn turnover by 2020, as well as provide a future managing director.
Motorvogue managing director Jon Pochin believes motor retail's entrepreneurial side is about to enjoy a resurgence.
MD Henry Whale woos wealthy customers with exclusive events, but says aftersales – whether McLaren or Mini – is the bedrock of his ‘family business’
An 80s music fan and lapsed tennis player, Mark Wilkie, TrustFord’s fleet and CV director, still gets a kick from working with customers.
Steve Hood on why TrustFord will focus on used cars, fleet and online sales.
Since it weathered the banking crisis of 2008, CEM Day's success has been closely tied to its finance, contract hire and leasing divisions.
Peter Vardy’s ambition is not to make money, but to be the best place to work and the best place to buy – it seems to be paying off.
Charles Hurst is a test-bed for many of Lookers' processes and procedures, not to mention delivering consistently good returns (and many of its chief execs).
Now Motor Retailing suffered a tough 2015, but is bouncing back, says managing director Jon Taylor.
Recruitment is one of the top priorities for the managing director as he aims to ‘mould’ his team to sell the ‘Steven Eagell way’.
Clive Brook explains how acquiring two Volvo showrooms from his former employers left him ‘battle-hardened’.
Colin Appleyard managing director Robin Appleyard on the Yorkshire dealer group's self-funded success.
Jennings Group managing director Nas Khan has his eyes on expansion, but is also planning for succession.
Harratts Group managing director Shaun Harratt on how shrinking his group put it on the road to recovery.
Delgarth managing director Steve Turney explains how a family-owned regional dealer group handled rapid expansion.
Vertu chief executive Robert Forrester and commercial director David Crane explain how they manage business data at one of the UK’s largest motor retailers.
Motorline Group has avoided chaos in the rapid acquisition of sites and staff with an internal team and a disciplined process, says chairman Glen Obee.
Skoda and Suzuki car dealer Progress was named 'a company to inspire Britain'. Managing director Terence Byrne credits the 'can-do' attitude of his staff.
Managing director Steve Hodgson believes organic growth, not loan-backed acquisition, is the right route for Hodgson Newcastle.
Norfolk Motor Group managing director Grant Long explains how the car dealer group used customer service to build loyalty and stamp its authority on the area.
London Morgan has turned its small size to its advantage with highly focused customer service and imaginative promotions.
Glyn Hopkin managing director Fraser Cohen on how the car dealer group's staff training delivers a loyal customer base and a thriving business.
Managing director Mark Robinson explains Meridian Motor Group’s rapid recent growth and how he and his staff will unite the business under the Vantage brand.
Lookers' chief executive, Andy Bruce, and managing director, Nigel McMinn, give their predictions for the car market, and talk about how Lookers increases customer satisfction, the benefits of blended retailing and new remuneration models for salespeople.
