The Financial Conduct Authority published its finalised rules for consumer credit companies at the end of February.
The FCA takes control of consumer credit regulation on April 1 and its message to car dealers is simple: Put the customer at the heart of your business ... and prove it
FCA inquiry found a lack of transparency about price and cover of add-on insurance products
The FCA requires consumer credit business such as car dealers to abide by 11 principles of business
The FCA has imposed heavy penalties for breaches of its rules in other business sectors
Forthcoming changes in consumer credit regulation may help dealers to get better penetration rates on warranty sales
'Ill wind' boost for F&I: Credit crunch has resulted in a big increase in the demand for dealer finance.
