Supplier insight - Page 16
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Car retailers' aftersales retention relies on well-maintained customer data
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
10 minutes with... drivvn chief executive Peter Brown
In the latest of AM's '10 minutes with...' supplier insight interviews, drivvn chief executive Peter Brown discusses online car sales, the ominchannel customer journey and the influence of the agency retail model.
Car subscription firm Loopit launches in UK as Mycardirect eyes international growth
Australian car subscription provider Loopit’s ‘subscription in a box’ mobility solution has been launched into the UK market as Mycardirect secured additional funding to drive its growth this week.
Making every call count remains key in car retail's omnichannel age, opinion
Despite our changing habits as consumers, as we embrace digital channels, many of us still want to experience a face-to-face interaction for that moment when we sign on the dotted line for a new car.

