The link between customer feedback and how this can drive loyalty will be explored in depth as part of Reputation's Operational Excellence session at AM Live tomorrow.
Auto Trader is launching a new Automotive Carbon Literacy Toolkit to help dealers and automotive businesses reduce their carbon footprint.
The Finance and Leasing Association (FLA) has announced the appointment of Rebecca McNeil as the new chair of the association, with effect from November 30.
Experts from across the used car industry will share their unique insights on what has been a rollercoaster market over the last 18 months at Automotive Management Live 2021.
Motorvise has appointed former Rhino Design events manager Neil Carruthers as its own account manager for automotive sales events as it kicks starts a new period of growth.
Automotive 30% Club chief executive and Gaia Innovation founder Julia Miur will lead an expert panel at AM Live to inspire delegates to make their car retail businesses a place where women can thrive.
Auto Trader has reported that the average price of a used car has risen by £3,000 since May as the imbalance of consumer demand and vehicle supply shows no sign of abating.
BDO’s newly-published 2021 Motor Salary Survey has shown that vehicle technicians were the biggest wage increase winners in 2021 as the sector’s average pay rose 5% to almost £42,000.
Delegates at next week's AM Live car retail expo will hear connected retailing tips from iVendi that can help them successfully compete and better manage the digital sales journey.
One-in-10 car buyers are ready to complete their purchase wholly online, according to new research from What Car?.
Digital automotive retail finance specialist iVendi has continued its recruitment of C-suite executives with the appointment of former Cox Automotive Europe board member Darren Sinclair.
Automotive ecommerce agency Drivvn has appointed Anu Shahi as its new head of product and technology.
Car retailers can learn innovative new ways to connect and market to drivers that are on the road as part of a specialist digital session at next month’s AM Live at the NEC on November 11.
Engineius has appointed its former commercial director Calum Slowther, as its new managing director.
The National Franchised Dealers Association’s (NFDA) Electric Vehicle Approved (EVA) scheme has reopened.
Online reviews should be embraced by car retail businesses to “create a narrative of good customer service”, AM’s latest ‘General Managers Guide to…’ webinar heard.
Close Brothers Motor Finance has teamed-up with Auto Trader to launch a “motor finance industry-first data tool” offering consumer demand insight to car retailers.
Car dealers’ used car stock levels were 9.4% down year-on-year last month and 16.5% down on September 2019, according to data published by Indicata.
GardX has rebranded and relaunched its AD-Vantage range of digital consumer journey tool as Fuel Digital and is poised to make a new AI lead management platform available to customers.
Niall Fitzgerald, a former CEO of Unilever, once said, “Data makes your briefcase heavy. Insight makes you rich.” It’s an approach that will guide the rapid advancement of online automotive retail.
Experts from CarGurus and PistonHeads will offer tips on how to gain online market share in an increasingly turbulent marketplace at AM Live next month.
2021 has been a pivotal year for the automotive industry in many ways. In particular, sales of electric vehicles (EVs) have boomed in numerous countries, most notably in Europe and China.
Auto Trader has reported that 17% of nearly new used cars are now more expensive than their brand-new equivalents as supply shortages continue to stall global car manufacturing.
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
