Mike Todd, Volkswagen Financial Services UK chief executive, believes the new Consumer Duty regulations will encourage a renewed focus on customers.
The Health and Safety Executive has urged motor repair workshops to ensure their processes and practices are fit for purpose as its data shows that 21 workers in the sector have been killed in incidents since 2017.
Almost three out of four dealers (73%) believe measures to meet the FCA’s Consumer Duty responsibilities will create new opportunities, according to iVendi.
The Financial Conduct Authority (FCA) is proposing new rules to combat non-compliant financial promotions on social media platforms.
The NFDA is urging its motor retailer members to get in touch if they need additional support ahead of the new Consumer Duty regulations that launch on July 31.
Dealers’ awareness of new Consumer Duty regulations has increased from 28% to 91% over the last quarter, according to Close Brothers Motor Finance.
AM's regular columnist Professor Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, accuses the UK Government of being "in denial" of its EV policy's opening the floodgates to cheap Chinese imports.
Letting customers self-serve their motor finance needs is proving the most effective route to Consumer Duty compliance, iVendi is reporting.
The Financial Conduct Authority (FCA) has found motor insurers need to improve how they treat vulnerable customers and handle claims, and end paying out low for write-offs
Alphera Financial Services is providing free training videos and documents to help prepare for the FCA’s Consumer Duty regulations on July 31.
Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, shares his thoughts about the prospects for future production of electric vehicles in the UK since Brexit.
Multiple used car dealers in Luton have been fined thousands of pounds by Trading Standards after trying to sell vehicles with outstanding recalls.
Ivendi is launching a new product range this week designed to act as a “single point solution” to dealer Consumer Duty compliance.
The advertising watchdog has censured Marshall Motor Group with a ruling that could have implications for all car dealers advertising used cars with a price drop.
In this latest '5 Minutes With' interview, I ask Alphera Financial Services director Alex Royall about some of the work UK motor retail is doing ahead of changing FCA regulation, including affordability checking when a consumer wants to buy a car.
The Financial Conduct Authority (FCA) has warned there will be "swift action" for those that ignore its new Consumer Duty standards.
The Office for Zero Emission Vehicles (OZEV) has increased the end-user limit for plug-in van grant applications by 50%, from 1,000 to 1,500 per financial year.
Mike Todd, chief executive of Volkswagen Financial Services UK, shares his thoughts about the Financial Conduct Authority's new Consumer Duty regime which begins on July 31.
Law firm Walker Morris has appointed Russell Kelsall as a partner and head of consumer and motor finance in its regulatory team.
An April 30 deadline for motor finance providers to issue product reviews to their retail partners will put car dealers on a “compressed timeline” to deliver compliance with the Financial Conduct Authority’s new Consumer Duty regulations.
Auto Trader has called for incentives and tax breaks to make electric vehicles (EV) more affordable and put the UK Government’s plan to ban pure petrol and diesel vehicles by 2030 “back on track”.
Members of the Vehicle Remarketing Association (VRA) will gain insight from the Office for Zero Emission Vehicles (OZEV) head of vehicle policy at a meeting later this month.
Thoughts about the risk of distress sales caused by governments that set short-sighted and disruptive targets to rapidly shift consumer habits from AM's regular columnist Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University's business school and president of the Institute of the Motor Industry.
Stellantis and Ford remain bullish about their electrified future despite the UK Government’s threat of £15,000 per car fines for OEMs who breach its proposed electric vehicle (EV) sales mandate.
In his latest 'guest opinion' column for AM Fraser Brown, managing director of the automotive consultancy MotorVise, spells out why the 'road to zero' must remain a one-way street.
