The winners of the inaugural automotive CitNOW Video Awards have been announced this afternoon, with dealer group Sytner taking the top honour.

An expert judging panel presided over by CitNOW chairman and founder Andrew Howells, analysed some 50 shortlisted entries in seven categories.

CitNOW counts 90 of the AM100 dealer groups in the UK among its clients and works with 24 major OEMs in Europe.  The awards have been set up to showcase the best practitioners in the business. They were held at a ceremony at the home of BAFTA in central London.

Sytner Audi Nottingham won the Best Overall CitNOW Award, as well as the Best CitNOW Sales Video Award, for a video taken by Lee Wright.

Sepi Arani, used car development executive at Audi UK, said on the winning submission from Sytner Audi Nottingham: “It is brilliant to see Audi i-Sight, the tailored video solution and training package we’ve created alongside CitNOW, showcasing the fantastic mix of personality and expertise we have in our network. Lee has done tremendously well at embracing video as a modern form of communication, whilst most importantly adding his own personal touch.” 

Ridgeway was awarded the Best CitNOW Workshop Video and also picked up a highly commended in the Best CitNOW Sales Video category.

Howells said: “I was very proud to see so many entries for the inaugural CitNOW Video Awards. The standard was fantastic, especially considering that these are personal responses created using an ‘easy to use’ video application.

“No lights, no make-up and few, if any, retakes; personal presentations to help customers make the right decision. This is exactly what CitNOW is about, enabling the automotive industry to over deliver to their customers with simple, personal and powerful video presentations.”

The CitNOW Awards aim to recognise companies and professionals who have embraced the use of video technology and make the most of the opportunities and benefits it offers, as well as showcasing best practice.

Entrants were judged on a number of criteria including attention to detail, their overall approach and how helpful their video would have been to the viewer.

On Audi Nottingham’s overall winning submission, Howells said: “Lee Wright at Audi Nottingham has created a textbook personal video presentation.

“From where he has positioned the vehicle at the dealership to the thorough explanation provided, he leaves the potential customer in no doubt that he is there to help with the decision-making process and is happy to provide a helpful explanation of what is on offer.

“Lee also listens. He picks up on what the customer said previously on the phone and replays this back in the video at the appropriate moments. Best of all, Lee has taken the time to give his customer every opportunity to fall in love with this vehicle.

“There were many gifted presenters that were shortlisted for this award. The reason Lee won was because he's the one that remembered his training and did the most effective presentation overall.”

Finalists and winners of the CitNOW Video Awards 2015

Best CitNOW Workshop video 

Winner:

Ridgeway Audi                             Oxford

Highly commended:

Grovebury Cars Kia                     Dunstable          

Lancaster Mercedes-Benz           Ipswich

Best CitNOW Sales video

Winner:

Sytner Audi                                    Nottingham

Highly commended:

Dick Lovett BMW                             Bristol

Sytner Volkswagen                         Huddersfield

Ridgeway Land Rover                     Oxford

Best CitNOW Bodyshop video  

Winner:

Cooper BMW Bodyshop               Chelmsford

Highly commended:

Sytner BMW                                   Oldbury

Best CitNOW Web Video

Winner:

Nissan Retail Group                        Bolton

Highly commended:

Renault Retail Group                      Leicester

Best Overseas CitNOW video   

Winner:

Groupe Maurin                                 La Valette-du-Var, France

Highly commended:

ATL Automotive                               Montego Bay, Jamaica

Most Creative Use of CitNOW video     

Winner:

Johnsons Volkswagen                   Sutton Coldfield

Highly commended:

Sinclair Volkswagen                        Newport

Best overall CitNOW video

Winner:

Sytner Audi                                       Nottingham

(Lee Wright)

 

Watch videos

> View the Sytner Audi video

> View a video montage of the highlights of the CitNOW video awards' entries