Opteven, parent company of WMS Group, has launched a new digital payment service for dealers to allow customers to spread the cost of their warranty payments.
Opinions seem mixed about the robustness of EVs, as two motor industry suppliers have come out with opposing claims about their MOT reliability based on their own data and observations.
Car retailers must rethink their customer propositions to offer greater financial security to cash-strapped customers, according to RAC Dealer Network.
Dealerships have been warned against unduly increasing their workshop labour rate as electric cars and vans become commonplace or risk losing major customers.
ATS Euromaster has seen the requirement for its mobile tyre service increase rapidly over the last two years, which it attributes partly to an increase in consumers expecting goods and services to be delivered at their homes.
The servicing and maintenance of electric vehicles (EVs) requires a third less labour than petrol or diesel cars, reducing aftersales revenues for dealers.
Eurorepar Car Service will host a free-to-attend live webinar on August 8 to help motor trade businesses boost their digital presence.
Data from Epyx shows that a lower proportion of electric vehicles (EVs) return to the franchised dealer network than equivalent petrol and diesel models.
Bumper has continued to accelerate its interest-free aftersales finance offering with the launch of a customer facing car servicing portal for motorists.
Fix Auto Cheltenham has relocated into its new repair centre following £400,000 investment.
A new digital platform that helps drivers to manage their cars is expected to attract more than 150,000 users by the end of the year.
Batchelors Motor Group managing director Tony Denton has suggested that UK businesses may have to “start treating extreme heat like extreme snowfall” in a bid to better look after customers and staff.
Automotive retail technology provider CitNOW Group will aim to boost its international growth through acquisitions after securing new private equity investment.
Aftersales departments need to be prepared for a substantial change to their business model in the coming years as plug-in vehicle sales create a complex world with lower maintenance and new skills and equipment needed.
Independent garages and franchised dealer workshops are feeling the strain from the cost of living crisis, as their energy costs bite while some motorists are cutting back on maintenance spend.
Demand for GAP insurance quotes and extended warranties for alternative fuel vehicles (AFVs) is rising year-on-year (YoY), data from Intelligent Motoring shows.
Fix Auto UK has bought Fix Auto Henley-on-Thames and St Woolos Auto Repairs, in South Wales, from franchisees, as it creates a company-owned bodyshop group.
Steer Automotive Group has expanded its footprint with the acquisition of AW Accident Repair Centre.
Vertu Motors has further strengthened its online automotive parts retail business through the £3.5 million acquisition of e-commerce specialist Wiper Blades Ltd.
An acceleration in the number of vehicle technicians training to become EV-ready has pushed back the expected shortfall in qualified aftersales staff from 2026 to 2028, the Institute of the Motor Industry (IMI) has said.
