Cars aged three years and older are “absolutely crucial and could determine continued viability of dealer aftersales operations”, according to SecretService.
Steer Automotive Group has acquired the 11-site Artis Accident Repair Centres business to begin the latest phase of its expansion plan – in and around London.
As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey.
Vauxhall is offering all its franchised retailers’ service customers 12-months’ free roadside assistance from the RAC as part of a new ‘Here For You’ aftersales promise.
Car retailers are having to get “more creative” in their customer communications as limited vehicle supplies call for a more flexible sales strategy, the latest AM News Show Podcast has been told.
Garages and workshops are being warned of a shortfall in MOT test demand this spring, as a result of the MOT extension in 2020.
Almost 10,000 Audi, VW, Cupra Seat and Skoda plug-in hybrids (PHEV) are being recalled to franchised UK car dealerships amid concerns about a fire risk to motorists.
The number of job vacancies in the automotive sector has risen by 40% in the first three months of 2022, reaching a five-year high.
Stellantis is rolling out a new app-based system that allows owners of Citroen, DS, Peugeot and Vauxhall vehicles to store their car’s service history digitally.
The online automotive aftersales payment specialist Bumper has appointed carwow founder and chief executive James Hind as a non-executive director.
More than half of car owners without a service plan are considering delaying or missing their vehicle’s annual service this year, as living costs rise rapidly.
SsangYong Motors UK has appointed Thomas Holyoak as regional aftersales manager for the east and southeast of England.
The Hilton Group has officially opened its new 75,000 square foot classic car showroom, restoration and accident repair facility in Bishop’s Stortford.
Warrantywise has announced the restructure of its dealer department with a new dealer partner programme.
National Windcreens has launched a new online artificial intelligence (AI) system that provides an instant decision on whether a windscreen can be repaired.
Castrol has launched a new marketing campaign and is offering participating independent workshops the opportunity to win a package of free promotional assets.
As a major shortage of specialist maintenance technicians puts the take-off of the EV market at risk Sarah Sillars OBE argues that more urgency in the government’s response is part of the solution.
Steve Nash, CEO of the Institute of the Motor Industry (IMI) has urged Rishi Sunak to address funding for skills training in the Spring Statement.
Kia UK has launched a new online solution that enables its approved bodyshops to access information to support and streamline the repair process for accident-damaged cars.
Lean coach Piers Trenear-Thomas challenges professor Jim Saker's recent viewpoint which pondered whether 'just in time' automotive manufacturing has had its time.
