Book My Garage claims to have channelled record levels of aftersales work into franchised retailers' workshops after bookings increased by 34% year-on-year in October.
Bristol Street Motors has opened a specialist Hyundai service centre at its Newcastle Vauxhall dealership.
Isuzu UK franchised dealers will offer customers free windscreen wipers and a 38-point safety check as part of its new Quick Check programme.
An expert panel from Chorley Group, Eden Motor Group, Devonshire Motors and Mitchell Motor Group is set to share some of the secrets to efficient aftersales provision in our latest AM webinar.
Renault Retail Group has switched its entire fleet of courtesy cars to fully electric Renault Zoe models.
There will be a shortfall of almost 36,000 EV-trained technicians by 2030 if retraining isn’t addressed urgently, warns the Institute of the Motor Industry (IMI).
Sytner Group’s CarShop used car supermarket division has launched a recruitment drive to find vehicle technicians, MOT testers, body shop technicians, SMART repairers and painters.
Tarnock Garage, the Ford Service centre in Tarnock, Somerset, is set to move premises next summer.
The Independent Garage Association (IGA) is offering a second round of subsidised hybrid and electric vehicle (EV) Level 3 courses to members.
Castrol Auto Service has launched in the UK to support independents operating car repair workshops in their brand awareness and revenue generation.
The decline on new cars sales, caused by the coronavirus pandemic and the semiconductor shortage, in the last two years is estimated to have cost the aftersales sector £600 million.
The Volkswagen Group Aftersales Commercial Programmes team has appointed Stuart Carr as its new business development manager.
Arbury and Hendy Group have joined Real Time Communications (RTC) dealer group partners, while Johnsons and Heritage Automotive have renewed contracts.
The European Independent Automotive Data Publishers Association (ADPA) has launched a new quality label.
As the new car market declines and EV ownership becomes more widespread, dealer groups are increasingly turning their attention to older vehicles to keep workshops full.
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
Harold Bowden has passed his BMW master technician accreditation for the seventh time and is the only one in England to retain the certification for so long.
The fourth RMI Academy of Automotive Skills training site has opened in Lincoln.
Engineers from Caterham will attempt to build a new Caterham Seven 170 in less than six hours in a glass pod elevated 450ft above Brighton’s seafront.
