The automotive industry is, without question, going through a major period of change. The knock-on effect of the COVID-19 pandemic paired with a shift in consumer buying habits is challenging business leaders to squeeze the most out of their assets.
Volkswagen UK has named Lookers Northallerton as its top-performing UK car dealer during a COVID-hit 2020 trading period.
BCA’s cinch online car retail platform has partnered with car dealers across the UK to launch a used car subscription offering called cinchCare.
The number of cars expected to fail their MOT test in 2021 has increased, according to a new survey by the Motor Ombudsman.
Mitsubishi Motors in the UK franchised car retailers are still waiting to be issued with new aftersales contracts a year after the Japanese brand announced its plan to end new car sales in Europe.
Fix Auto Leeds North, the network’s purpose-built repair centre, is open for businesses.
There will be no u-turn of Mitsubishi Motors in the UK’s decision to transition away from new car sales, despite reports which suggest the Japanese carmaker could review its decision to withdraw from Europe.
RCI Financial Services, part of Renault, has granted a three year contract for the aftersales work on its fleet of more than 12,500 vehicles to Fleet Assist following a tender process.
Franchised car dealers and authorised repairers are being encouraged to expand their aftersales service to include multi-brand repair and maintenance.
MG Motor UK is offering electric vehicle (EV) customers a full-service plan from £6 a month under a newly-launched aftersales scheme.
Hyundai Motor UK has received the Feefo Gold Trusted Service award for its Accident Aftercare programme – ‘Call Hyundai First’.
ICDP has set aside a “pragmatic approach” to the evolution of motor retail in a new whitepaper which explores the impact of a ‘clean-slate’ shift omnichannel car distribution.
A new whitepaper report published by Capgemini has determined that an agency model for franchised car retail, vehicle subscriptions and monetised customer data are now core elements of a sustainable automotive sector.
Kia Motors UK has issued a recall for its new Sorento SUV after identifying a problem with the vehicles eCall SOS alert system.
Accessories for SUVs and developing the right culture are among the areas of focus for Phill Sargent, a regional aftersales manager at SsangYong UK,
Motor industry figureheads voiced concern that there isn't sufficient technician capacity to support the transition to electric cars that UK Government demands.
A record number of vehicles failed their MOT test last year due to faults relating to exhaust emissions, new data suggests.
Former CDK partner programme director and CitNow commercial director, Alistair Jeff, has joined the board of RTC Automotive.
Stoneacre Motor Group has signed a 15-year lease on a 65,100sq-ft Parts and Logistic Hub in Doncaster.
Digital services, such as online video, are improving aftersales conversions for dealers as consumers increasingly choose to interact with new technology.
