A pedal-pushing aftersales manager from Inchcape’s Tunbridge Wells Audi car dealership has completed a 500-mile charity bike ride alongside his daughter.
TyreSafe’s latest publicity campaign highlights the heightened risk a tyre-related incident to improve safety on UK roads during the summer.
Alan Day Volkswagen master technician John Jackson said that customers “know I care” after receiving a long service award for 37 years with the car retail group.
Arnold Clark Milton Keynes Delivery Centre sowed the Cee’d of success with a high-quality Kia sales video which helped it claim the ‘Best Overall’ award at CitNOW’s annual awards event.
EMaC has teamed up with GForces to launch a new ‘Self-Serve’ facility to allow car dealership customers the opportunity to purchase service plans directly via an on-line portal.
Hyundai, Suzuki and Kia were the top ranking manufacturers in JD Power’s 2018 UK Vehicle Dependability Study as new technology hampered the reliability of premium cars.
The IMI has welcomed the proposal that EV technicians should require a ‘licence to practice’ before working of all-electric cars and vans in the Government’s Road to Zero document.
All new Alfa Romeo Giulia, Stelvio and Giulietta models now come with a five-year warranty, three years of free servicing and five years of roadside assistance.
Car dealers could retain more than 60% of customers for MOT and service work if they send timely reminders, according to Marketing Delivery survey.
From diesel and Brexit to the profit potential of used cars and aftersales, we asked five AM100 executives to outline the challenges and opportunities in 2018
Mercedes-Benz Vans has launched a dedicated website for its ServiceCare maintenance plans.
Franchised car dealers have been alerted to an impending heatwave which will see UK drivers spend over £45 million on air conditioning services, and garages “inundated” with re-gas services, according to WhoCanFixMyCar.com.
Perrys Group has celebrated early growth in its Ford sales in Derbyshire following the successful opening of a new £8.5 million FordStore at the heart of Chesterfield.
Legislation must prevent car manufacturers from monopolising access to connected car data in a bid to protect the ‘livelihood of the aftermarket’, says IAAF chief executive Wendy Williamson.
Hardly a month goes by without a car manufacturer laying out their technology and product deployment plans for semi or fully-autonomous vehicles.
EMaC has launched a partnership with payments and consumer finance provider Klarna to offer a new ‘Drive Now, Pay Later’ programme designed to deliver a flexible aftersales offering for car dealers.
A £9,900 improvement in April profits for car dealers could be an indicator “the real prospect of a period of comparative prosperity”, according to ASE.
Suzuki GB has announced the three winners of its Annual Aftersales Guild Awards, hailing the winning manager, advisor and technician as "an inspirational and valuable asset" to its dealership network.
Aftersales departments are enjoying a surge in digital innovation that can increase revenues and improve retention.
Women looking to forge a career in the automotive sector face many of the same challenges they faced 30 years ago, delegates at Automechanika Birmingham were told.
