The Institute for the Motor Industry has presented new information related to the regulation of technicians working on electric vehicles to the Parliamentary Secretary of State for the Department for Transport.
Creating “EV champions” in dealerships could maximise the growing demand for electric vehicles, according to Gain Solutions.
HR Owen’s Rolls-Royce Motor Cars London dealership has hosted a west London drive-out event for its aftersales customers.
Vospers has targeted greater aftersales efficiency from its £12m supersite which is scheduled to open in Exeter later this year.
PSA Group expects to launch a connected aftersales platform across its Peugeot, Citroen and DS Automobiles brands that could boost car retailers’ retention levels “by next year”.
Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.
Pendragon is expanding its network of SMART repair centres.
Franchised car retailers will benefit from growing sales of electric and hybrid vehicles as consumers consider them their most trusted option for maintenance and servicing, the NFDA’s Consumer Attitude Survey.
The Volkswagen TPS network announced its continued growth following the opening of new trade parts hubs in Bolton and Watford, with Birmingham and Cardiff operations now set to relocate to larger premises.
Glyn Hopkin claims that it has halved aftersales lead times with the creation of a new multi-brand aftersales facility to support its Nissan, Fiat, Abarth, Alfa Romeo, Jeep and Renault retail sites in Chelmsford.
Car retailers posted a monthly loss of £18,000 in February as new car margins continued to deteriorate ahead of a disappointing month of registrations in March.
Alex F Noble & Son has funded a five-month scholarship to equip aspiring automotive engineer Jessica O’Leary with the skills to work on a new generation of electric vehicles.
Decline in overall enquiries reflects struggle to replicate record Q1 in 2017, but online enquiries for new and used cars buck the trend, Dealerweb reveals.
Ford has announced the launch of its "first" sales channel for trade parts,‘Parts Plus’, aimed at independent repairers.
Outdated legislation which exempts electric vans from the need for MOT tests needs to change, according to operators.
The average franchised car dealer missed out on £429 million of aftersales income by selling just 53% of urgently required work, according to the findings of autoVHC’s annual aftersales report.
British motorists are happy to pay more to use a garage they trust than get the work done cheaper elsewhere, according to research.
Sytner Group’s top technicians showcased their speed and skill in the workshop as they took on the car retail group’s Elite Technician Challenge to win a VIP trip to Indy Car’s Detroit Grand Prix.
Franchised car retailers in the North West should be filling their workshops with vehicles damaged by the capital’s gaping pot holes, according to data which suggests vehicles have sustained £915 million of damage due to rutted roads.
Customers are now able to pay for parts in monthly instalments with the launch of Auto Service Finance by Mopar.
