Premium car brands BMW, Audi and Land Rover occupied the bottom three rankings of JD Power’s annual Vehicle Dependability Survey as Kia and Volvo tied for top spot.
Volvo Car UK will aim to bolster dealers' efforts to meet a target of finding 300 new technicians with the launch of a new online portal designed to assist them with recruitment.
The Institute of the Motor Industry (IMI) has been announced as a finalist for the FAB Awards, in the 'innovation of the year' category for its MoT products.
The Institute of the Motor Industry (IMI) has responded to the Government cyber hacking guidelines and called for 'qualified technicians' to help combat the issue.
Volkswagen is linking its dealer network directly with customers’ cars with the offer of a free telematics service for its new and used car customers.
Vehicle health check provider autoVHC has raised concerns about franchised dealers’ duty of care to customers after its data revealed a failure to replace 66% of servery worn tyres.
Leading aftermarket parts supplier The Parts Alliance has been acquired by Canada-based Uni-Select Inc for £205m.
Amazon and Alibaba have ruffled feathers amongst US auto parts retailers by striking deals with suppliers to sell their products direct.
Pendragon has raised the salaries of its technicians as part of a wider program to retain talented team members and attract 300 new workshop employees amid a push to grow aftersales revenues.
Pendragon chief executive Trevor Finn has reiterated the group’s intention to double used car revenue by 2021 after its H1 financial results revealed a 5.8% fall in new car sales revenues.
CitNOW has bolstered its customer support infrastructure with the appointment of a product expert team.
Post-Brexit tariffs and trade barriers could add 10% to UK car servicing bills, costing car owners an extra £70 per service, according to research carried out by the SMMT.
Vertu Motors has announced the launch of a pioneering apprentice scheme offering the chance for participants to gain a free degree and the promise of an £18,000-a-year base salary.
Inchcape has reported that its UK trading profit was “broadly flat” as its global distribution operation helped the business bolstered revenue growth in the first half of 2017.
AutoVHC’s vehicle health check software has been deployed by Jaguar Land Rover (JLR) dealers in 38 countries.
Damaged company cars can be guided by fleet management firm FMG to Tesco-based rapid-repair Xpress Centres for maximum convenience.
EMaC, a subsidiary of Innovation Group, has reported continued year-on-year growth with over £200M of aftersales revenue generated by service plans in the last 12 months.
BBC Watchdog has joined forces with Auto Express to highlight technical issues experienced by “thousands” of Volkswagen customers following implementation of the dieselgate emissions ‘fix’.
Sytner’s flagship Porsche dealership in Glasgow has emerged as the big winner at the third annual CitNOW Video Awards.
The latest survey from ClickMechanichas revealed that 29% of UK motorists will ignore the engine warning light.
