Peter Welch, owner of Scotland’s Ash Garage in Oxfordshire, has voiced fears that Brexit might mean a decade of uncertainty for the car repair industry.
The Retail Motor Industry Federation (RMI) plans to replicate the success of its Midlands training centre with the creation of two more as it looks to increase MOT training provision for garages.
Auto Service Finance (ASF), an interest free payment plan aimed at the aftersales market, has rolled out at its 320th dealership in the UK.
PSA Group's acquisition of Autobutler will see its own network in the UK directly compete on the service with independents for repair work.
SsangYong has expanded its aftersales team with four new appointments following the arrival of Doug Lincoln as aftersales director in March.
Accident Exchange celebrating 15 years in business with claims that it has helped dealerships generate £2 billion of previously untapped revenue from around 350,000 satisfied motorists.
Epyx is aiming to recruit more garages to its 1link Service Network in order to handle an increase in the average age of vehicle on the e-commerce platform.
Infiniti is set to appoint seven authorised repairers to provide support to its current dealer network.
RCI Financial Services has appointed Verex to manage motor insurance schemes for Renault and Dacia as the brands introduce new seven day and annual policies.
More than 10 million UK motorists could drive a vehicle with an illegal and dangerous tyre during 2016, according to TyreSafe research.
Dealer networks and carmakers must make consumers aware of the expertise and varied services available at workshops, an NFDA consumer attitude survey shows.
After 22 years of service Ford of Europe has renewed its parts analysis contract with existing supplier Clifford Thames.
Aftersales systems company Clifford Thames has won contracts with BMW and Mercedes-Benz.
Epyx, provider of fleet service booking network 1link, is devoting "all available resources" to fully restoring functionality after a 24-hour outage.
Vertu Motors are focussing on “controlling the controllables” as they reap the fruits of their labour in aftersales and a growing market to record a £2.4bn turnover for the year ended February 29.
Automotive video specialist CitNOW has appointed Jason Jeggo as its new head of sales for the UK market.
Multi-technician teams may boost labour hours and customer satisfaction
Alternative-fuelled powertrains, the connected car and even ‘virtual’ technicians are changing how franchised dealers will provide, and profit from, aftersales.
Needing more and varied parts to fulfil aftermarket demand raises logistical challenges whilst the rise in self-diagnosing vehicles offers opportunity.
Volkswagen is rolling out the use of hand-held tablet devices and video in dealerships in a bid to transform customers’ aftersales experience.
