A guest blog from Guy Allman, chief executive at BTC, on changing mindsets in the service department to help staff realise their potential.
Honda (UK) has introduced two new initiatives for leasing and fleet customers.
Plans to offer practical driving tests from branches of Halfords have been given the go ahead by Road Safety Minister Stephen Hammond.
Subaru UK has taken the decision to offer a five year/100,000 mile warranty on all of its new cars to replace the three year/60,000.
Dispatches, the Channel 4 investigative TV show, is looking into the car insurance industry in a new programme which looks to uncover the influence insurers and accident management companies have over bodyshops’ workflow and profit margins.
Service plan provider RAC Warranty says independent used car dealers are upping their game in response to ‘being increasingly squeezed’ in the older car sales and aftersales markets.
New research by the Society of Motor Manufacturers and Traders (SMMT) suggests that younger drivers are more likely to neglect basic vehicle maintenance.
More than two-thirds of motorists questioned by Continental said they were not aware of the new EU tyre labelling regulation.
More than 250 people have been made redundant with immediate affect after Drive Assist went into administration.
Collision repairer Fix Auto has signed a three-year deal with Covéa Insurance to become part of its approved repairer network.
A survey of 2,500 ‘in-market car buyers’ by Motoring.co.uk shows that motorists still believe franchised dealers are too expensive for servicing.
Service advisers have seen their average wage increase by £12,000 over the last four years, according to new figures compiled by Jobco-op Automotive.
Motor Codes has compiled a report on customer satisfaction with car dealers and service centres across the UK.
Kwik-Fit is targeting company car drivers with a new vehicle health check service conducted at their workplace.
Service plans have been a way for dealers to keep hold of price sensitive customers and fight off independent garages for post warranty customers.
With sub-zero conditions on the way, Suzuki is launching a new winter tyre promotion, with lower prices on cold weather tyres and a new storage facility.
Credit hire company Accident Exchange is still pursuing Autofocus after it has accused the company of costing it over £135 million.
A new tool designed to help identify body repair upsell opportunties for service vehicles is to be launched to franchised dealers at the AM Hit for Six Conference on Tuesday (November 13).
Autoglym has secured an exclusive supply agreement to Direct Valeting which works with dealers across the UK.
Ford Retail has been awarded Franchised Bodyshop Group of the Year at Auto Body Professionals Club (ABP) awards.
