Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.
Coachworks Consulting has appointed a former hospitality manager, Sarah Leech as business development manager in a bid to deliver a ‘fresh perspective’.
Coachworks Consulting has promoted Martin Riddell to account director with immediate effect.
Dealers are being urged to improve their workshop productivity as new car registrations begin to fall.
Coachworks has appointed Martin Riddell in a newly created management consultant role.
Coachworks Consulting has received approved centre status from the Institute of the Motor Industry.
Senior consultant Adrian Baker has been appointed to the Coachworks-Consulting board of directors in recognition of his contribution to their business.
