Suzuki GB is handing a bonus of up to £10,000 to car dealers as a reward for their efforts to adapt to trading during the COVID-19 pandemic.
The Motor Ombudsman has added a new module on distance sales to its Chartered Trading Standards Institute (CTSI)-approved online training portfolio available to car retailers.
Manufacturers offering distance sales on how dealers can maintain customer relationships when cars are bought online and delivered to the door
From still images and 360-degree videos to virtual test drives and guided F&I browsing, dealers need ways to help remote customers complete buying journeys
As online car sales increase, dealers should be aware of exactly what counts as a distance sale and what additional rights the legislation grants to consumers.
How can UK car dealers use digital tools to expand their geographical reach and the customer bases they serve?
