The Financial Conduct Authority has shifted its expectations of finance firms and dealers from the old "treating customers fairly" principle to now an adage of "put their customers' needs first".
New competition rules (and guidelines) governing supply and distribution agreements in the automotive sector, came into force in the UK and European Union on June 1, and the National Franchised Dealers Association has.pledged to continue to assess the possible scenarios affecting dealer and OEM relationships.
Dealers are being warned to stop using misleading terms in their adverts, by the Financial Conduct Authority (FCA).
Car buyers could be entitled to compensation from five of the world’s largest shipping companies as part of a class action lawsuit has been given the green light this week.
A used car dealer faced threats from the driver during an accompanied test drive before an accomplice dragged him out of the car.
A sales manager from Grimsby who made sexual comments to a female junior and exposed himself has been jailed after trying to defend a culture of banter.
The National Franchised Dealers Association (NFDA) and Society of Motor Manufacturers and Traders (SMMT) have teamed-up to publish assets and advice to help car retailers re-open safely after COVID-19 ‘Lockdown 3’.
The Austrian Supreme Cartel Court has banned Peugeot from tying dealers payments to customer satisfaction surveys and from subsidising vehicle prices sold at its manufacturer-owned sales outlets.
The National Franchised Dealers Association (NFDA) has launched a series of operational guides to address the main issues affecting franchised car retailers in 2020.
The car retail sector has paid tribute to Lawgistics founder David Combes following his death this week at the age of 72.
Credit card firms could face significant damages claims after the Supreme Court dismissed an appeal by Visa and Mastercard, ruling that fees the companies were charging retailers restrict competition.
A legal action filed in the UK against five major shipping companies hopes to win back small "overpayments" for new car buyers.
The Chartered Trading Standards Institute (CTSI) has opened consultation on a new set of revised and updated consumer law guidance for car dealers.
The UK government plans a law change which will hold vehicle importers and dealer-distributors to account if vehicles are sold with emissions defeat devices.
Stacey Turner, a specialist in motor trade law, has been recognised at the Lancashire Women in Business Awards.
Former Pendragon director James Brearley branded a statement issued by his former employer in relation to legal proceedings against him as “staggering” as a costs settlement was heard in court today.
Dealers hopes for another VAT windfall have been dashed. The Supreme Court yesterday overturned earlier positive court decisions in relation to Littlewoods’ claim for compound interest on overpaid VAT.
A salesman at Marsh Wall’s BMW dealership in Chiswick who helped steal cars worth more than £200,000 has been jailed for five years.
Seven expert witnesses who fabricated evidence about the cost of replacement hire cars – leading to millions in losses and hundreds of redundancies at Accident Exchange - have been jailed.
A dealer has avoided jail after admitting at crown court selling dangerous vehicles, including a Mini Cooper welded together from four different models .
