The widespread adoption of the internet has clearly been a benefit to the motor trade. However, this connectivity comes with a health warning.
Alphera has seen the majority of plug-in vehicle customers opt for personal contract purchase (PCP) as the method for financing their vehicles, rather than the industry’s expectation for personal contract hire (PCH) to be the preferred method.
Automotive Management quizzed car dealers to find out how they make their customers feel extra-special.
Each quarter AM surveys dealers in its High Performance Indicators survey on the state of the market and their confidence in areas such as sales, profitability, manufacturer relations and consumer demand. The survey includes telephone interviews with a number of dealers. Their views are expressed here.
Vertu Motors has acquired a Vauxhall dealership in Northampton from W Grose for £2 million.
