Suzuki GB has been ranked as the top automotive brand for customer satisfaction in the Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).
Startline’s Used Car Tracker has revealed that 63% of dealers have changed the types of cars they are stocking in response to the cost-of-living crisis.
Consumer awareness has emerged as a key hurdle for emerging electric vehicle (EV) brands including Fisker, NIO, and Lynk & Co ahead of their UK market launches, according to new What Car? research.
Over a third of motorists plan to abandon their cars in favour of public transport if fuel prices continue to rise above their current average of over £100 for a tank of petrol.
A quarter of in-market car buyers say they are more likely to buy from British brands or choose cars manufactured in Britain to support the automotive sector.
Volkswagen has been recognised as the UK’s best automotive brand in YouGov’s Automotive & Mobility Ranking 2022.
Dealer attitudes suggest a level of uncertainty about a 2022 car retail market increasingly defined by vehicle availability, the transition to electric vehicles (EV) and moves from manufacturers towards an agency franchise model.
The promise of standardised pricing and an end to showroom haggling mean that 55% of car buyers would prefer an agency model in the automotive retail sector, according to What Car? research.
A YouGov mobility survey of 2,400 people has found that 63% of people are ‘not interested’ in taking advantage of shared mobility schemes such are ride hailing or car sharing services.
Dacia has been named the UK’s most satisfying car brand, according to readers of consumer motoring website HonestJohn.co.uk.
Almost half of in-market car buyers expect to make a purchase before the end o the year, according to research from What Car?.
Car buyers’ brand loyalty is “vaporising” in a “pressure cooker” of high demand and stalled new vehicle supplies causing lengthy delivery times, new research shows.
One-in-10 car buyers are ready to complete their purchase wholly online, according to new research from What Car?.
Almost a quarter (23%) of petrol and diesel car owners are considering a switch to an electric or hybrid model, as a result of the ongoing fuel shortage.
Consumers love Porsche's sales experience the most in the UK, according to Driver Power annual research published by Auto Express today.
The percentage of dealers looking to recruit across all business areas is up from Q2 this year, according to the NFDA's latest HR survey.
Owners of the Hyundai Kona voted the compact SUV to victory as the Auto Express Driver Power Awards car of the year for 2021.
Almost two thirds of UK car buyers will steer clear of showrooms that have fully embraced July 19’s “freedom day” by ditching their COVID-19 safety measures, a What Car? survey has revealed.
Almost half (46%) of car dealers say they worry about the rise in online car purchases, according to research from Close Brothers Motor Finance.
UK-based holidays, the return of the workplace commute and a continued aversion to public transport due to COVID-19 risks should see car retailers benefit from a continued aftersales boom.
