Dealer groups are increasingly shedding debt and reviewing working capital practices to brace against falling sales and an unpredictable political landscape
The Financial Conduct Authority is considering banning certain commission models in the motor finance sector due to its concerns about harm to consumers.
Changes to the law on including overtime and commissions in holiday pay will be felt even more sharply on the bottom line as trading conditions toughen
Carmaker says network cull will protect profitability – new contracts will include changes to remuneration policies and standards to reflect online sales trends
The Financial Conduct Authority has re-stated its intention to focus on transparency, affordability and car dealers' comission arrangements in its Business Plan 2018/19 as an investigation continues into the motor finance sector.
Whether through add-ons, dealer-fit extras, or more accurate part-exchange valuations, car dealers need a diverse approach to maximise margins
Doing the simple things right makes a big difference to car dealer profitability and remember: every little helps
The motor retail industry is moving rapidly and it is the car dealers who can keep pace who will win in the long term
When should ‘cost’ be considered ‘investment’? It’s a juggling act for car dealers
Car dealers endure more cash flow volatility than most businesses, but good forecasting, careful stock management and good communication can calm the waters
Vauxhall Motors has appointed McCann Velocity to oversee its CRM, point of sale, print, aftersales and retail marketing.
Desira Group has chosen a new customer app from Ingelby Automotive to enhance customer engagement throughout the servicing process.
Manheim will launch its first double-block vehicle auction in September.
Yorkshire-based Richardson Ford claims that installing DMS Navigator has cut its IT costs by 60%.
Carwow appointed Hasan Nergiz as head of manufacturer proposition and strategy in May. By June it has announced ‘industry first’ live online finance calculator partnership with Volvo.
Learn the lessons of the UK’s most profitable dealer groups with ASE's profit clinic at the Automotive Management Live exhibition.
Arvato has secured a new three-year contract to deliver the Renault’s back-office customer service in the UK and Ireland.
Car dealers are feeling the strain from falling margins, recruitment woes and manufacturer ‘micro-management’, delegates at the latest AM Round Table heard.
Outsourcing can save money, bring in expertise and cut headcount, but dealers say trust and service levels are vital for a supplier partnership to succeed.
Dealers must measure cost and quality to effectively assess outsourced providers.
Car dealers need to take care that cuts in spending do not lead to reduced efficiency and profitability.
Should your dealerships take an in-house or an outsourced approach to essential services? We ask dealers and suppliers for the pros and cons of each.
Each quarter AM surveys dealers in its High Performance Indicators survey on the state of the market and their confidence in areas such as sales, profitability, manufacturer relations and consumer demand. The survey includes telephone interviews with a number of dealers. Their views are expressed here.
Grants Seat's line managers are shielded from administration to concentrate on customers.
