Dealers are looking to cut costs by not replacing staff who leave, but this is having a knock-on effect to profitability, according to Coachworks Consulting.
Cliff Dickenson & Son in Winsford has taken on 17-year old school-leaver Oliver Waring as a vehicle sales apprentice specialising in new cars for Ford.
Industry charity Ben has published its annual Impact Report, revealing an increase in the number of people suffering with low income, anxiety and depression.
Alan Day Volkswagen master technician John Jackson said that customers “know I care” after receiving a long service award for 37 years with the car retail group.
The continued decline in the uptake of apprenticeships has prompted business chiefs to suggest that the Government’s target of creating three million new apprenticeships by 2020 “does not look possible”.
Beechdale Motor Group bosses felt “betrayed” by a car salesman who stole almost £6,000 in customer deposits after they set aside similar offences at another franchised group to give him “a second chance”.
Gerry Kouris of Alphera Financial Services outlines a need for a common approach to F&I training and accreditation and
Bosch has opened a new £1.5 million purpose-built apprenticeship training centre in Doncaster.
The Department for Education (DfE) has confirmed that employers will be able to spread up to 10% of apprenticeship levy funds to multiple businesses from July.
Recruitment, motivation and skills development will be hot topics for the IMI People Insight Theatre at Automotive Management Live this November.
It is now possible to get a Masters-level qualification in using Apprenticeship Levy funding
Salespeople need new digital skills, but experience should not be overlooked.
Franchised car dealers using social media are being urged to implement a social media policy to avoid reputational damage.
Suzuki GB has announced the three winners of its Annual Aftersales Guild Awards, hailing the winning manager, advisor and technician as "an inspirational and valuable asset" to its dealership network.
Women looking to forge a career in the automotive sector face many of the same challenges they faced 30 years ago, delegates at Automechanika Birmingham were told.
Former Hyundai Academy manager Jonathan Buckley has joined the learning and development agency RTS Group.
Grenson Motor Company will no longer open its showrooms on a Sunday, in a bid to improve the work/life balance of its employees.
Motorvise has recruited Toby Coates as its new head of sales as the business looks to strengthen its relationship with car manufacturers and "turbocharge" its growth.
Inchcape Technician Charlie Mason was named Mercedes-Benz Passenger Car Technician Apprentice of the Year as the Gereman premium brand recognised its top apprentices at an annual awards ceremony.
The Motor Ombudsman has introduced an online training course on the General Data Protection Regulation (GDPR), tailored to the requirements of garages.
Hendy Group has vowed to support its car dealership managers with “individual coaching, mentoring and support” thanks to the launch of a new dedicated management development programme.
Ben is showing support to the industry during Mental Health Awareness Week and announced that its blogs on anxiety and depression are the “most popular” among website visitors.
Managing directors and chief executives from the automotive retail sector will “challenge and test best practice” surrounding diversity and inclusivity when they meet at a one-day collaborative seminar hosted by Auto Trader and Ennis & Co.
Christopher Sawyer will retire as a non executive director of Marshall Motor Holdings on May 23.
… but some dealers believe ‘sensationalised reporting’ of gender pay gaps could actually make problem worse as sector works to attract more women
