Staff leadership & wellbeing

AM asked three AM100 car dealer group leaders – Jason Cranswick of Marubeni Auto UK, Chris Clark of John Clark Motor Group; and Robert Forrester of Vertu Motors – what are the opportunities of 2024 and what were the challenges of 2023.

Find out if you're a victim on the accountability ladder as Gail Harrison of Sewells shares her best practice advice for automotive leaders

Clarity of internal communication is vital in any organisation, and it starts from the leader down, says Dr William Holden, chairman of Sewells.

Effective motor retail leaders must be skilled implementers of strategy, says Dr William Holden, chairman of Sewells, in his latest installment of an exclusive series with AM-online,

TrustFord, winner of the 2023 AM Award for Leader in Diversity and Inclusion, pledges to treat everyone the same way regardless of ethnicity, culture or any other protected characteristic.

Sharon Ashcroft, director of human resources at AM100 dealer group TrustFord, was named the AM Awards Inspiring Automotive Woman of the Year, in association with the Automotive 30% Club.

Robert Forrester, chief executive of Vertu Motors, won the 2023 AM Award for Business Leader of the Year. This article outlines why the judges picked him.

AM's latest industry special digital report, Running A Modern Dealership, has now been published. Industry experts, prominent suppliers and franchised dealers have shared their insights into the major aspects required in running a modern dealership, including used car retailing, EV sales, finance and insurance, omnichannel customer experience and aftersales efficiency.

Sewells chairman Dr William Holden writes for AM-online exclusively, giving thoughtful advice for automotive retail leaders who want to manage people and performance to optimum levels.

Spencer Clayton-Jones, director of network development and customer quality at Nissan GB, was the latest subject of AM's regular '8 Questions To' feature.

Motorpoint stock and purchasing director Dean Walker tells AM how new car production and inflation are adding pressure to his role at the used car supermarket PLC in the latest '8 Questions to...' Q&A.

In our latest interview for AM's '8 Questions To' series, rally driver Jade Paveley, the marketing director of family-owned North Wales Motor Co, talks about the value of feedback and remaining authentic.

As car retailers across the UK look to combat soaring energy prices with the installation of renewable solutions, AM interviewed Journey Energy Solutions managing director Darren Riva.

Rob East, general manager of national sales at BMW Group UK, answers AM's eight questions and reveals how flexible working needs to help both BMW's staff and its customers.

A decade after its launch into the UK car retail sector, carwow co-founder and chief executive James Hind has reflected on the road that led to an "exciting new growth phase".

The role of the car dealership’s business manager is evolving – and digitalisation is playing its part in that change.

In this latest instalment of AM’s ‘8 Questions to…’ Q&A article series Bowker BMW head of business Jonathan Rogan reveals how he loves the variety of life in the car retail sector.

AM discusses everything from the use of data to drive profitability to the benefits of dog walks with LSH Auto UK operations director Tracey Ellam.

An Institute of the Motor Industry (IMI) report aiming to be the catalyst of a shift to greater diversity, inclusion and equity in automotive has revealed that gender remains the source of the sector’s most significant representation imbalance.

In the latest instalment of AM's '8 Questions to...' feature series Lookers head of learning and development Danny Bishop discusses the challenges and rewards of helping to build the car retail PLC's perfect workforce.

Car retailers' aftersales departments need to take action to keep pace with dramatic changes in the sector such as electrification, automation and digitisation.

As the automotive retail sector today embraces International Women’s Day (March 8) AM’s latest News Insight feature investigated the hurdles to improved diversity and inclusion (D&I) and the benefits it can bring.  

In the latest of Automotive Management's (AM) '10 minutes with...' feature series Tom Seymour sat down with National Franchised Dealers Association (NFDA) chief executive Sue Robinson.

Honda UK managing director Jean-Marc Streng says the brand is exploring the possibilities of the agency franchised retail model as it draws to the end of “phase one” of its retail network restructure.