August 16’s change to the UK’s COVID-19 self-isolation rules have helped to ease car retailers staffing headaches as “slack” in the labour market eases concern of significant pay growth.
Social media has become a key mouthpiece for vulnerable customers and car retailers must be ready to identify their needs and respond with empathy, according to The Motor Ombudsman.
In the latest instalment of AM's ‘Eight Questions to…’ series of industry profiles JCT600 group property director Mark Taylor gives an insight into the tough decisions needed to help “future-proof” car retail.
Automotive charity, Ben, has announced the launch of its ‘Big Breakfast’ fundraiser in October.
Thatcham Research has launched a new training programme for automotive businesses, including dealers, that covers key elements of electric vehicles (EVs).
Sytner Group rewarded 39 top technicians from its 2020 Elite Technicians Programme with a trip to the Goodwood Festival of Speed and lunch with business owner and racing driver Roger Penske.
Increasing numbers of people are deleting the NHS COVID-19 app from their smartphones amid fears that ‘freedom day’ on July 19 could trigger a wave of enforced self-isolation and staff absences.
After 37 years in the automotive sector Steve Bridge took on the role of managing director at eStar Truck & Van at a transformative period for the commercial vehicle sector.
Car retailers are keen to see Government deliver an “urgent solution” to the issue of staff absences due to COVID-19 self-isolation regulations.
A technician from Snows Kia Guildford has been crowned world champion in the Kia EV Skill World Cup 2021.
Startline Motor Finance has a launched the Startline Acadamy, a new remote learning platform to deliver training and wellbeing support to its staff.
The Institute of the Motor Industry (IMI) Diversity Task Force said it aims to take a ‘holistic approach’ to tackle gender diversity in the industry.
Business Secretary Kwasi Kwarteng has highlighted the need to plug gaps in the UK’s charging infrastructure and technicians’ skillset to help drive electric vehicle (EV) adoption.
The Institute for the Motor Industry (IMI) has said that the DVSA’s MOT extension is “no excuse” for lower test standards or compromised road safety.
Sytner parts advisor Samantha Anscombe has become the first ambassador for the National Franchised Dealers Association’s (NFDA) Drive My Career campaign.
Victoria Turner, CEO of Activate Accident Repair and CCO of Activate Group, has joined the Automotive 30% Club with a view to improve diversity within her business.
Ian Williams, head of human resources at AM100 dealer group LSH Auto UK, answers AM's 8 Questions To interview.
Eurorepar Car Service is offering a discount for members of the Institute of the Motor Industry (IMI) who wish to join the network.
The RMI Academy of Automotive Skills will open a new training facility in Lincoln this month, offering a selection of MOT and technical courses for automotive technicians.
The Women Automotive Summit has confirmed Peugeot's global chief executive Linda Jackson among its roll-call of high-profile speakers.
Motorpoint has emerged as the UK’s best automotive business for employees in Best Companies’ annual Top 100 Company to Work for in the UK awards rankings.
Steven Eagell Group founder and chief executive, Steven Eagell, has become the latest member to join the Automotive 30% Club.
The health and wellbeing of automotive apprentices will be at the heart of a “Supercharged” free online event hosted by the National Franchised Dealers Association’s (NFDA) Drive My Career campaign.
A university student's technology concept that would easily help dealers inform customers of their car's progress through service has won the inaugural Keyloop Dealer Tech university automotive technology competition.
Ben has launched its Annual Industry Survey 2021 and is urging people in automotive to take part and share the health and wellbeing issues affecting them.
