A bid to drive the UK Government to introduce mandatory licensing of motor retailers is being prepared by consumer protection groups who are concerned about high levels of complaints in the marketplace.
Scotland's supreme civil court has ruled a car buyer can insist on a refund on a faulty car which he continued to drive after rejecting it.
National Franchised Dealers Association (NFDA) chief executive Sue Robinson has welcomed Government’s decision to reform the Customer Credit Act – branding it “outdated”.
Faster and more assertive decision making in relation to non-compliance issues are at the heart of a series of changes proposed by the Financial Conduct Authority (FCA).
The Chartered Trading Standards Institute (CTSI) has opened consultation on a new set of revised and updated consumer law guidance for car dealers.
Car buyers are being lured into scams on social media offering bogus car leasing deals, according to the The British Vehicle Rental and Leasing Association (BVRLA).
Lawdata's director of legal services Graham Jones on recent articles in UK publications which suggested that “millions” of used car buyers could claim a refund.
A used car dealer who doctored MOT certificate and sales invoice in an attempt to cover his sale of a severely-corroded car as an “excellent all-round” vehicle has been jailed for six months.
As complex as the modern legal system may seem as first glance, the The Consumer Rights Act of 2015 has actually made it an easier place for car dealers to do business, whilst also protecting the interests of a consumer.
Not everyone has the same view of what’s attractive, particularly with second-hand cars. Beauty is in the eye of the seller and there can be a tendency to embellish.
SsangYong and Infiniti UK have taken the number of car manufacturers who have signed up to Motor Codes’ CTSI-approved code of practice to 39.
Dealers and manufacturers could face a shake up in the way they collect customer data online due to new General Data Protection Regulation (GDPR).
