PIB Group is urging retailers to enhance the customer experience with unaccompanied test drives, whilst mitigating financial risk.
A panel of experts from PIB Group’s commercial motor trade division share insight and experience to support retailers with tangible “post lockdown” strategies to drive sales and operational efficiencies.
Dean Pipitone has become the managing director of Cooper Solutions following its acquisition by PIB Group.
A study by Cooper Solutions has found that 28% of people feel no loyalty towards their servicing dealer and almost 60% say they have never been contacted by the sales team of that dealer.
Cooper Solutions has appointed Paul Smith as senior account manager and Bipin Shakya as senior software developer for its FullCycle product.
Cardiff Audi has implemented FullCycle from Cooper Solutions, a new customer data tool that pinpoints future sales opportunities.
Cooper Solutions has removed its seller fees in a move to further support dealers selling through its trade-only online auction site, FullAuction.
Cooper Solutions has appointed Gabriel Noguera as senior account manager for its FullControl team, who brings “invaluable insight” to the role.
Auto Trader's announcement that it will bypass traditional remarketing of fleet vehicles via physical auctions in a move to sell directly to dealers has been welcomed by Cooper Solutions.
Cooper Solutions urges dealers to recognise the potential of unaccompanied or extended test drives as 32% of buyers said it would increase their ‘love’ of the vehicle.
Cooper Solutions has added electronic appraisal diagrams for vans and motorbikes to its FullAppraisal and FullAuction services.
Cooper Solutions has invested in “technical expertise” by appointing Gayan Thilakarathna as software developer.
Cooper Solutions announced that will strengthen its support services to its dealer community with the appointment of John Hutchins as IT support analyst.
Cooper Solutions’ survey reveals that the offer of an unaccompanied test drive could enhance consumer attitudes towards a car dealership.
Cooper Solutions has released tips to help motor retailers “get the best price for their stock and boost bottom line” at online auctions.
TrustFord has teamed up with Cooper Solutions in an effort to enhance customer experience and unlock revenue opportunities via its 300 courtesy cars.
Nearly half (46%) of car buyers surveyed by Cooper Solutions believe smart technology offers a ‘more positive customer experience’ in the dealership.
Coopers Solutions has bolstered its accounts team with the appointment of; Ian Batcheldor account executive, Adam Trinder internal account manager and Paddy Chadderton account manager.
Motorline Group claims to have cut the time it spends compiling forecast data for its 47-site operation from two days to less than three hours with help from Cooper Solutions.
Robins & Day has reduced debtor days by 201% using Cooper Solutions’ FullForecast and FullFinancials.
