The Financial Conduct Authority has toughened its rules to help prevent consumers being mis-sold or mis-led by appointed representatives (ARs) following its concerns that many are not being managed effectively by principal firms.
The Financial Conduct Authority has shifted its expectations of finance firms and dealers from the old "treating customers fairly" principle to now an adage of "put their customers' needs first".
National Franchised Dealers Association (NFDA) chief executive Sue Robinson has welcomed Government’s decision to reform the Customer Credit Act – branding it “outdated”.
Dealers are being warned to stop using misleading terms in their adverts, by the Financial Conduct Authority (FCA).
Tara Williams, chief risk and compliance officer, AutoProtect Group, shares some insights into the likely impact of the Financial Conduct Authority shining the spotlight on finance and insurance's appointed representatives and their principals.
The Financial Conduct Authority will ask listed companies to explain their reasons if they are unable to meet new targets it has set for gender and ethnic diversity at boardroom level.
The Financial Conduct Authority (FCA) will “pull no punches” when its sets new guidelines for the car retail sector’s Appointed Representative (AR) model for financial services.
ITC Compliance, a UK intermediary Financial Conduct Authority (FCA) Network, has been purchased by Fortegra Group, a global speciality insurer.
The Financial Conduct Authority (FCA) is cracking down on problem firms with a larger team.
New terms on buy-now-pay-later (BNPL) finance products introduced by the Financial Conduct Authority (FCA) have resulted in late payment fees being refunded to customers.
The future of franchised retailers’ motor finance FCA ruling on discretionary commissions has lead to greater transparency, but few dealers are reporting any noticeable variation to income as a result.
With December’s publication of the Financial Conduct Authority’s (FCA) second consultation on its new all-encompassing Consumer Duty protocols and the automotive retail sector now subject to commission disclosure regulations, motor finance has once again been reassessing how it operates.
Insurers have been banned from quoting customers a higher price for renewing their motor and home insurance, than they would pay if they were a new customer.
The latest issue of AM magazine is published today with insights into the impact of FCA changes to finance rules, Honda's next stage in its retail network redesign and a first drive of the new Tesla Model Y.
The Financial Conduct Authority will set new rules for regulated financial services including motor finance by mid-2022 as it aims to “fundamentally shift the mindset of firms”.
Delegates at AM Live will learn how new finance technology can be used to help boost customer acceptance rates and increase Finance Conduct Authority (FCA) compliance at the same time.
The Financial Conduct Authority has new powers to remove unused permissions from the Financial Services register more quickly.
Faster and more assertive decision making in relation to non-compliance issues are at the heart of a series of changes proposed by the Financial Conduct Authority (FCA).
Six months on from the introduction of new Financial Conduct Authority (FCA) regulations, automotive retailers should be starting to see an impact on average commission levels as they adapt to a new way of working.
Lookers chief executive Mark Raban has told AM that he is positive about the group’s future after overcoming a “perfect storm” of legacy issues and COVID-19 to report positive 2020 annual financial results.
